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Core Purpose

The Lt. Governor of National Capital Territory of Delhi amends the Schedule appended to the Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011, by adding/updating entries related to Citizen related Services.

Detailed Summary

This notification, issued by the Information Technology Department, Government of the National Capital Territory of Delhi, on July 28, 2026, under F. No. E-13016/26/2025/6253, amends the Schedule of the Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011, by exercising powers conferred by the proviso to section 3 of the said Act. The amendment adds or updates 84 entries related to Citizen related Services, specifying the maximum number of days for service delivery after receipt of application. Key services and their timelines are detailed across various departments, including 25 days for Net Metering Application and Connection Agreement by BSES Rajdhani Power Limited and BSES Yamuna Power Limited, 3 days for New Connection of Electricity by these same entities and Customer Onboarding by Tata Power Delhi Distribution Limited, 120 days for Change of Land Use by Delhi Development Authority, 30 days for Fire Safety Certificates by Delhi Fire Service, 60 days for various authorizations by Delhi Pollution Control Committee under rules like the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016, and Bio-Medical Waste Management (Management and Handling) Rules, 2016, and variable days (e.g., Red=60, Orange=45, Green=0 for Consent to Establish) for environmental consents. The Department of Excise Entertainment & Luxury Tax lists numerous liquor licenses with timelines typically ranging from 20 to 35 days. The Labour Department specifies timelines for various registrations and licenses under acts like the Contract Labour (Regulation & Abolition) Act, 1970, and Factories Act, 1948, ranging from Instant to 30 days. The Municipal Corporation of Delhi lists services like Factory License (Instant) and Online Building Plan System (59 days). The Weights & Measures Department specifies 15 days for licenses under the Legal Metrology Act, 2009. This notification will come into force from the date of its publication in the Official Gazette and supersedes previous notifications regarding service timelines. This notification was issued by Anand Kumar Tiwari, Special Secy. (IT).

Full Text

REGD. No. D. L.-33002/99 GOVERNMENT OF INDIA Delhi Gazette SG-DL-E-04082026-275164 No. 202] EXTRAORDINARY PUBLISHED BY AUTHORITY DELHI, WEDNESDAY, JULY 29, 2026/SHRAVAN 7, 1948 [N. C. T. D. No. 132 PART IV GOVERNMENT OF THE NATIONAL CAPITAL TERRITORY OF DELHI INFORMATION TECHNOLOGY DEPARTMENT NOTIFICATION Delhi, the 28th July, 2026 F. No. E-13016/26/2025/6253.—In exercise of the powers conferred by proviso to section 3 of the Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 2011, the Lt. Governor of National Capital Territory of Delhi, hereby, amends the Schedule appended to the Act, as under, namely: In the Schedule, the following entries relating to Citizen related Services shall be added/updated. In case of any change in the timelines of services with regard to previous notifications, the current notification will prevail over previous notifications. +========+=======================================================+======================================================================================================================+===========================================================+ | S. No. | Department | Services | Number of Days for service delivery after receipt of | | | | | application | +========+=======================================================+======================================================================================================================+===========================================================+ | 1. | BSES Rajdhani Power Limited | Net Metering Application and Connection Agreement | 25 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 2. | BSES Rajdhani Power Limited | New Connection of Electricity | 3 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 3. | BSES Yamuna Power Limited | Net Metering Application and Connection Agreement | 25 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 4. | BSES Yamuna Power Limited | New Connection of Electricity | 3 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 5. | Tata Power Delhi Distribution Limited | Customer Onboarding | 3 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 6. | Tata Power Delhi Distribution Limited | Net Metering Application and Connection Agreement (Tata Power-DDL) | 25 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 7. | Delhi Development Authority | Change of Land Use | 120 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 8. | Delhi Fire Service | Fire Safety Certificate for all types of occupancies covered under Rule 27 of the Delhi Fire Service Rules, 2010 | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 9. | Delhi Fire Service | Fire Safety Certificate renewal for all types of occupancies covered under Rule 27 of the Delhi Fire Service | 30 | | | | Rules, 2010 | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 10. | Delhi Pollution Control Committee | Authorization for import of Ferrous & non-ferrous scrap under Hazardous and Other Wastes | 60 | | | | (Management and Transboundary Movement) Rules, 2016 | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 11. | Delhi Pollution Control Committee | Authorization under Bio-Medical Waste Management (Management and Handling) Rules, 2016 | 60 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 12. | Delhi Pollution Control Committee | Authorization under Solid Waste Management (processing, recycling, treatment, and disposal of solid | 50 | | | | waste) Rules, 2016 | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 13. | Delhi Pollution Control Committee | Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, | 60 | | | | 2016 | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 14. | Delhi Pollution Control Committee | Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981) & Water (Prevention and | Red = 60 Orange = 45 Green | | | | Control of Pollution) Act, 1974 | = 0 (System Generated) | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 15. | Delhi Pollution Control Committee | Consent to Operate under the Air (Prevention and Control of Pollution) Act, 1981) & Water Act (Prevention | Red = 90 Orange = 60 Green | | | | and Control of Pollution) Act, 1974 | = 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 16. | Delhi State Industrial and Infrastructure | Payment of Lease Rent (Payment of Dues) | 7 | | | Development Corporation (DSIIDC) | | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 17. | Delhi State Industrial and Infrastructure | Change of Constitution (COC) | 45 | | | Development Corporation (DSIIDC) | | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 18. | Delhi State Industrial and Infrastructure | Permission to Mortgage (NOC for Joint Mortgage) | 15 | | | Development Corporation (DSIIDC) | | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 19. | Department of Excise Entertainment & Luxury Tax | Brand and Label registration for Foreign Liquor Wholesale License | 35 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 20. | Department of Excise Entertainment & Luxury Tax | Brand and Label registration for Indian Liquor Wholesale License | 35 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 21. | Department of Excise Entertainment & Luxury Tax | L-15 (Service of Indian Liquor in a hotel to residents in their rooms) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 22. | Department of Excise Entertainment & Luxury Tax | L-16 (Service of Indian Liquor in a bar/restaurant attached to a HOTEL) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 23. | Department of Excise Entertainment & Luxury Tax | L-17 (Service of Indian Liquor in independent restaurant) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 24. | Department of Excise Entertainment & Luxury Tax | L-18 (Service of Indian wine, beer and alcopop in independent restaurant) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 25. | Department of Excise Entertainment & Luxury Tax | L-19 (Round the clock service of Indian Liquor in independent restaurant located either in arrival or | 20 | | | | departure area of International Airport) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 26. | Department of Excise Entertainment & Luxury Tax | L-20 (Service of Indian Liquor in a bar/dining car in a luxury train) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 27. | Department of Excise Entertainment & Luxury Tax | L-28 (Service of Indian Liquor in a club) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 28. | Department of Excise Entertainment & Luxury Tax | L-29 (Service of IL at a club/mess whose membership exclusively for Govt servants, Retired Govt servants, | 20 | | | | including members of armed forces) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 29. | Department of Excise Entertainment & Luxury Tax | L1 License for wholesale vend of Indian Liquor and L31 License for warehouse for storage of Indian Liquor | 35 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 30. | Department of Excise Entertainment & Luxury Tax | L15, L-15F (Service of Foreign Liquor in a hotel to residents in their rooms, to the holder of license in | 20 | | | | form L-15) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 31. | Department of Excise Entertainment & Luxury Tax | L16&L-16F (Service of Foreign Liquor in a bar/restaurant attached to a hotel to the holder of license in | 20 | | | | form L-16) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 32. | Department of Excise Entertainment & Luxury Tax | L17&L-17F (Service of Foreign Liquor in independent restaurant to the holder of license in form L-17) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 33. | Department of Excise Entertainment & Luxury Tax | L18&L-18F (Service of Foreign wine, beer and alcopop in independent restaurant to the holder | 20 | | | | of license in form L-18) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 34. | Department of Excise Entertainment & Luxury Tax | L19&L-19F (Round clock service of FL in independent restaurant located in area of International Airport to the | 20 | | | | holder of license in form L-19) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 35. | Department of Excise Entertainment & Luxury Tax | L1F License for wholesale vend of foreign Liquor and L32 License for warehouse for storage of foreign Liquor | 35 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 36. | Department of Excise Entertainment & Luxury Tax | L20&L-20F ( Service of Foreign Liquor in a bar/dining car in a luxury train to the holder of license in | 20 | | | | form L-20) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 37. | Department of Excise Entertainment & Luxury Tax | L28&L28F (Service of Foreign Liquor in a club to the holder of license in form L-28) | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 38. | Department of Excise Entertainment & Luxury Tax | L29&L-29F (Service of Foreign Liquor at a club/mess whose membership is exclusively for Govt | 20 | | | | servants, retired Govt servants and the club/mess) | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 39. | Department of Excise Entertainment & Luxury Tax | P-10A (Permit for serving Indian Liquor and/or Foreign Liquor at a place other than licensed premises) | 6 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 40. | Department of Excise Entertainment & Luxury Tax | P-11 (Permit For Liquor Exhibitors) | 7 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 41. | Development Department(Agriculture Unit) | Analysis of Seed Quality Samples | 14 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 42. | Development Department(Agriculture Unit) | Grant of Fertilizer license | 14 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 43. | Development Department(Agriculture Unit) | Grant of insecticide license to sell, to stock, Commercial Pest Control, Amendment of insecticide license | 14 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 44. | Development Department(Agriculture Unit) | Grant of Seed License | 14 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 45. | Labour Department | Amendment in Registration Certificate of Establishment Employing Contract Labour Under CLA Act, 1970 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 46. | Labour Department | Approval of Installation of Passenger Lift, Lift Shaft and Machine Room | 7 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 47. | Labour Department | Grant of License for Contractor under Section 12 of Contract Labour (Regulation & Abolition) Act, 1970 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 48. | Labour Department | Grant of License For Working of Passenger Lift | 15 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 49. | Labour Department | Grant of Registration of Establishment employing Building Workers of BOCW (RE&CS) Act, 1996 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 50. | Labour Department | Grant of Registration of Establishment Employing Contract Labour under Section 7 of Contract | 21 | | | | Labour (Regulation & Abolition) Act, 1970 | | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 51. | Labour Department | Online amendment of License under the Factories Act,1948 | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 52. | Labour Department | Online Issuance of Boiler Erector or Repairer under the Boilers Act,1923 | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 53. | Labour Department | Online Issuance of Certificate of Boiler Manufacturer under the Boiler Act, 1923 | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 54. | Labour Department | Online Renewal of Certificate of Boiler Erector or Repairer under the Boilers Act,1923 | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 55. | Labour Department | Registration and Grant of Factory License Under the Factories Act, 1948 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 56. | Labour Department | Registration of Employer's Establishment Under Delhi Labour Welfare Board | Instant | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 57. | Labour Department | Registration of Establishment under Inter State Migrant Workmen (RE&CS) Act, 1979 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 58. | Labour Department | Renewal of certificate of boilers manufacturer | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 59. | Labour Department | Renewal of License under the Factories Act, 1948 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 60. | Labour Department | Renewal/Amendment of Licence for Contractor under Contract Labour (R&A) Act, 1970 | 21 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 61. | Labour Department | Shops and Establishment Registration | Instant | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 62. | Labour Department | Periodical Inspection of Lifts | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 63. | Municipal Corporation of Delhi | Factory License | Instant | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 64. | Municipal Corporation of Delhi | Health Trade License 2 | Instant | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 65. | Municipal Corporation of Delhi | Online Town Planning Approval | 90 Days for placing | | | | | application before Standing | | | | | Committee of MCD for | | | | | approval | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 66. | Municipal Corporation of Delhi | Property tax eMutation | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 67. | Municipal Corporation of Delhi | Unified Portal for Licensing of Eating / Loading & Boarding Establishment in Delhi | Instant | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 68. | Municipal Corporation of Delhi | Veterinary License | 45 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 69. | Municipal Corporation of Delhi | Online Building Plan System | 59 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 70. | Public Works Department | Plan Dig and Monitoring System | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 71. | Registrar Co-operative Societies | Registration of Co-operative Societies | 45 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 72. | Revenue Department | Grant of License of Cinematograph | 82 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 73. | Revenue Department | Provisional Certificate of Cinematograph | 67 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 74. | Revenue Department | Registration of Partnership Firms | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 75. | Revenue Department | Registration of Societies | 30 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 76. | Revenue Department | Renewal of License of Cinematograph | 82 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 77. | Delhi Tourism & Transportation Development Corporation Ltd. | E-Film Shooting | 12 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 78. | Tourism Department | Licensing of Tour Operators/Travel Agents/ Excursion Agents/ Tourist Transport Operator | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 79. | Tourism Department | Renewal of Licensing of Tour Operators/Travel Agents/ Excursion Agents/ Tourist Transport Operator | 20 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 80. | Weights & Measures Department | Licence as Importers Under Rule 27 of the Legal Metrology (Packaged Commodities) Rules, 2011 | 15 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 81. | Weights & Measures Department | Licence as Dealers under the Legal Meterology Act,2009 | 15 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 82. | Weights & Measures Department | Licence as manufacturer under the Legal Meterology Act,2009 | 15 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 83. | Weights & Measures Department | Licence as Repairers under the Legal Meterology Act,2009 | 15 | +--------+-------------------------------------------------------+----------------------------------------------------------------------------------------------------------------------+-----------------------------------------------------------+ | 84. | Weights & Measures Department | Registration Of Packers Under Rule 27 of the Legal Metrology (Packaged Commodities) Rules, 2011 | 15 | +========+=======================================================+======================================================================================================================+===========================================================+ This shall come into force from the date of its notification in Official Gazette. Foot Note : "Earlier notifications issued under Section 3 of the Act are: (i) Notification No. F.6 (100)/IT/2011/1304-1313 dated 21.02.2012; (ii) Notification No. F.6 (100)/IT/2011/5950-63 dated 13.12.2012; (iii) Notification No. F.6 (100)/IT/2014/7319-7353 dated 13.08.2014, (iv) Notification No. F.6 (524)/IT/2020/4046 dated 04.10.2021and (v) Notification No.F.E-13016/26/2025/5573 dated 09.07.2026. By Order and in the Name of Lt. Governor of National Capital Territory of Delhi, ANAND KUMAR TIWARI, Special Secy. (IT)

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